Frequently Asked Questions

where do my goods ship from?

Sydney, Australia

Sydney shipping rates.

We are a Sydney based company so can offer a reduced rate on shipping so please consider contacting us directly

How can I change the delivery address on my order after purchase?

Please email us as soon as possible so we can ensure your order gets delivered correctly.  We'll do our best to change it - if it hasn't already left?

What currency will I be charged in?

Australian Dollars

How do I choose a design?

Our Avalon Pendant Shades come in 12 differing styles and all come flat packed so assembly is required.  

Plastic components - Slat ring and cord bracket

  • Grass Green
  • Light Blue
  • Beige
  • Black

Wooden Slats

  • Light wood - Primarily basswood
  • Dark Wood - Please note if you select dark wood most of the time it will be cedar.  However due to the nature of recycling the species of timber will change from time to time.


  • Clear (opaque) - select this for a brighter look
  • White -  select this for a warmer look 

Do the light shades come fully assembled?

Fully assembled lights are available in Australia only.

Does installation require an electrician?


Note: all our lights come with cable sets.